Careers

Come Join Us!

With a regional network across Japan, Malaysia, Thailand, Indonesia, Singapore, Philippines, Vietnam and China, we are continuously expanding in the systems integration and IT outsource services arena.

Our business focuses on key segments such as Manufacturing, Logistics, Retail and the SME markets, allowing you the opportunity to work with many industry leading brands across different business environments and infrastructure requirements.

Please e-mail your applications to hr@netmarks.com.my if you have the following pre-requisites.

Current vacancies include:

CONTRACTS AND SERVICES EXECUTIVE (Positions in Petaling Jaya)

Responsibilities :

  • To assist Customer Service Manager in areas of administrative works and sales activities.
  • Identifying and capitalizing on new market opportunities, building up contract leads and pipelines for business expansion.
  • Responsible for all administrative requirements pertaining to service agreements, billings, principal subscriptions and collections.
  • Working with Sales team on services proposals.
  • Working with Technical delivery and Software teams for when attending to service enquiries, support tickets and calls.

Requirements :

  • Previous experience in an IT-based distributor, system integrator (SI), or value-added reseller (VAR) is an added advantage.
  • Familiarity with the various Enterprise IT hardware/systems (eg. network equipment, UPS, servers, desktops, notebooks, backups, security applications, server platform applications) is an added advantage.
  • A self-starter, go-getter, team player, and a keen high achiever with strong analytical skills.
  • Possess good customer facing, communication and presentation skills.
  • Professionally mature, dynamic and with strong value system of integrity, able to work independently with minimal guidance.
  • Must possess own transport.
  • Ability to speak Japanese will be an added advantage.
  • Applicants should be Malaysian citizens or hold relevant residence status.

ACCOUNT MANAGERS (Positions in Petaling Jaya & Johor Bahru)

Responsibilities :

  • To create new opportunities with clients in areas of systems integration (network, security, IT hardware, appliances, software licenses, software applications) and IT outsource management/support services.
  • To maintain customer relationships/account management and assist them in defining new IT Operations requirements with latest solutions from our principals, understanding their business goals and environment.
  • Following up with Business Development team on leads and proposal leading to successful sales and delivery.
  • Working with Technical delivery and Software teams for planning, proof of concepts (POCs), staging and deployment plans, proposals, etc.
  • Working with Marketing for planning and execution of sales campaigns, events, etc.

Requirements :

  • Previous sales experience in an IT-based distributor, system integrator (SI), or value-added reseller (VAR) is an added advantage.
  • Familiarity with the various Enterprise IT hardware/systems (eg. network equipment, UPS, servers, desktops, notebooks, backups, security applications, server platform applications) is an added advantage.
  • A self-starter, go-getter, team player, and a keen high achiever with strong analytical skills.
  • Possess good customer facing, communication and presentation skills.
  • Professionally mature, dynamic and with strong value system of integrity, able to work independently with minimal guidance.
  • Must possess own transport.
  • Ability to speak Japanese will be an added advantage.
  • Applicants should be Malaysian citizens or hold relevant residence status.

SYSTEM ENGINEER (Positions in Petaling jaya & Johor Bahru)

Responsibilities :

  • Handle and troubleshoot issue escalated by customer.
  • Respond and resolve customer issue quickly & effectively based on agreed SLA.
  • Execute project (Network or System) deployment.

Requirements :

  • Working experience and knowledge  required for the followings :
    ‣   LAN/WAN Skills ( Router, L2/L3 Network switch, WAN, WLAN, Firewall and etc)
    ‣   System skills (Window Server/Linux, Anti-Virus, Backup Software, Virtualization , IBM/HP/DELL  Server & Storage and etc)
    ‣   Desktop (Window XP/7/8 , PC & Laptop)
  • At least 1 to 2 year working experience in supporting desktop, systems and network.
  • Strong troubleshooting skill is required to resolve critical issues escalated by customer based on agreed SLA.
  • Possess good and positive attitude, pro-active, diligent, willingness to learn and service-oriented.
  • Able to work independently under minimum supervision.
  • Ability to speak Mandarin or/and Japanese is an added advantage.
  • Possess own transport.
  • Malaysia citizens only.